Store policies
Refund Policy
Because Janieprenuer products are delivered as instant digital downloads, this template policy sets expectations before purchase.
This is plain-language template information, not legal advice. Janieprenuer's creator should review and adapt it for their products, business practices, and jurisdiction before relying on it.
Digital-download sales
All products are digital and are available to access after purchase. Because a digital file cannot be returned once it has been delivered or accessed, purchases are generally final and non-refundable.
If something is wrong
If you receive the wrong file, cannot access a purchased download, or find a material technical issue with the delivered file, contact the creator with your order details. They can review the issue and may provide replacement access, a corrected file, or another appropriate resolution.
Before you buy
Please review the product description, file format, included items, and Digital Art License before checkout. If you are unsure whether a product fits your intended use, ask the creator before purchasing.
Local consumer rights
This template does not limit any mandatory consumer rights that may apply where you live. The creator should review this policy for their products and jurisdiction before relying on it.
Questions before purchase? Review the Digital Art License, Refund Policy, or Privacy & Contact page.